Hi everybody, this is Jeanette Maxey, the Director of Visiting Angels of Spartanburg. I wanted to talk to you little bit about caregivers. I wanted to give you a better idea of what we do as we are hiring caregivers, what they go through in the screening process, before I send them in to the homes of our clients. First when someone calls me and they are interested in a caregiver position, I talk to them over the phone, just to see if they have the experience that I am looking for. If they have experience in caregiving, if they have a nurse’s assistant certification, I just get to know them over the phone. Are they an upbeat person, do they have a talkative personality; I want to send caregivers into the homes that are also going to be enjoyable to be with, with our clients. So, I get to know them a little bit over the phone, they then complete some prescreening documents for me, so that I can start checking their references and I talk to their former employer, to see what kind of employee that have been in the past. I want to make sure they are a dependable caregiver so that I know if I send them into a home, they are going to show up, they are going to be a good trustworthy caregiver for me and for my client.
Once they complete that process, and everything looks okay, I bring them in for a face-to-face interview. We actually meet this person, get to know them, talk to them about their training experiences, why they’re a caregiver, what do they love about caregiving, so we can get a feel for who they are and what kind of caregiver they are. After that time, they complete some more prescreening documents so we can start doing their background checks. DHEC, who is our licensing entity in the state of South Carolina, requires a SLED background check, which is our state background check. We go beyond that here at Visiting Angels; we do county background checks, a federal and national background check. We check the DMV, the CNA registry check and the sex offender registry. So, we want to make sure that our caregivers are screened, that we’re sending safe people into the home that we can rely on, to be taking care of you and your loved ones.
After that, when they have passed all of that, we bring them back into the office, we do some training, we do some orientation, we get to know them even more, finding out all we can to know about this person, before we actually go ahead and move in to the hiring process. So, I want to be confident in the caregivers that we hire here at Visiting Angels, we want to do a careful job, so that when you call me and you’re looking for a caregiver for your loved one or for yourself, you know that I am hiring the very best people that I possibly can to be sending in to take care of you.
So that just tells you a little bit about our process when we are looking for caregivers. If you know someone who’d be an excellent caregiver have them give us a call. If you are looking for care for you or a loved one, please give us a call here at Visiting Angels. Our number is 864-881-0520. Thank you.